Our products were all created out of basic necessity for our own use. That is why we stand behind them 100%. If you ever have any issue with one of our products, we will get you a replacement asap. Even if accidentally cut it with your knife or it starts to melt because you left it do close to the fire we will still replace your product for you. The process is simple, if something goes wrong simply take a picture of the damage and send us the photo. Once we verify the damage we will send you out a replacement asap. Fill out our support form below to submit a warranty claim. Or you can email us your picture and any other information to firstname.lastname@example.org
If your product is damaged please upload a picture of the damage for our records.